Charter Communications:
Charter Communications, Inc., is the third-largest publicly traded cable operator in the U.S. It serves approximately 5.7 million customers in 29 states. Charter is headquartered in St. Louis, Missouri, and its stock is traded on the NASDAQ stock exchange under the symbol CHTR. The company’s chairman and largest shareholder is Paul G. Allen, co-founder of Microsoft. The company offers high-quality communication services and improves customer care.
Charter offers a full range of advanced communication services( video, high-speed Internet, and telephone). These services provide our customers entertainment, information, and electronic connections to the world.
The firm offers a broad selection of television programming. Charter’s customers can select between basic service and Charter Digital Cable® packages, which include high-definition (HDTV) channels. Charter provides advanced digital video recorders (DVRs) along with access to an extensive library of video-on-demand content.
Charter High-Speed® Internet access is available in speeds of 5 and 10 megabits per second. Charter’s customers receive lightning-fast downloads, efficient security suite to protect against viruses and unwanted intrusions. Additionally, Charter offers wireless home networking, value-added features, video and music content.
Charter Telephone® is a high-quality, reliable residential voice service. Charter Telephone service includes local and long distance calling without limits to locations in the Canada, U.S. and Puerto Rico. The phone service includes 10 calling features : Call Waiting, Caller ID, Call Forwarding, Voicemail and 911 emergency service without any charge.
Charter Communications offers its services in bundles. For customers who subscribe two or three Charter services we have prepared special price. Charter’s customers can choose the best bundle for them from rich offer.
Charter Business™ provides business-to-business Internet access, data networking, video and music entertainment services and business telephone service. Charter’s advertising sales and production services are sold as the Charter Media® brand.
The firm ownes Charter Centers of Excellence. They are special call centers that help customers in their needs: new product sales, billing and repair, high-speed Internet and telephone. Charter’s agents provide customer support on the phone, via e-mail, and through online chat technology.